The big N will have a gesture with its European consumers and will repair the joycon for free “until further notice” but South America is left out. Read the details below!
Nintendo announced that it will repair its Switch joycons for free across the UK and some European nations even after the 24-month warranty period has expired. The joycon problem is something well documented where users report cases of “drift”, that is to say that the analog joystick in neutral position “moves” by itself. As a gesture of goodwill and to avoid legal problems, the company took action on the matter and will repair the joycon free of charge “until further notice.”
This same system already works in the United States, but the difference is that now Nintendo made it official in its support page. “Nintendo prides itself on creating high-quality, durable products and continually improves them.,” the company wrote on the web. “Therefore, and until further notice, Nintendo offers consumers who purchased the respective product in the European Economic Area, United Kingdom and Switzerland repairs for response syndrome related to control sticks free of charge in official repair centers.”
What happens in Latin America?
While this is good news for players in Europe, in Latin America the picture is more complicated. Specifically in Argentina, the big N does not have a real and constant presence, but its consoles and games come from official importers. Therefore, there is not really a local “official service” but it depends on where you buy and if your warranty expired you will have to pay for the repair.
Throughout the country, different repair houses told us different prices ranging from 4,000 pesos to 8,000. For example, Fix Consoles of Buenos Aires in the Palermo neighborhood reported prices of 4,000, while Go Repairs in the Belgrano neighborhood he asked for “around 8,000,” depending on the case. in Rosario, Evolution Games He said that it depended on the price of the materials but that the value would be around 12,000 for two analogues and 7,000 if it were just one.
In Córdoba, the situation was even more complex – the businesses consulted said that they “could not” guarantee that the joycon could be repaired due to a lack of materials. Failing that, they could be taken without an estimated work date, and the delivery and price would depend on when the spare parts arrive.